Listen to your inbox

At Voisemail, we take your privacy seriously. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you use our email assistant service. Please read this privacy policy carefully.

1. Information We Collect

Personal Information

When you create an account, we collect:

Name and email address
Profile information you provide
Payment information (processed securely through third-party providers)

Email Data

When you connect your email account, we access:

Email subject lines, sender information, and content
Email metadata (date, time, recipients)
Attachments (metadata only, not content)

Usage Information

Service usage statistics
Feature interactions and preferences
Device and browser information
IP address and location data

2. How We Use Your Information

We use your information to:

Provide and maintain our AI-powered email assistant service
Generate audio summaries of your emails
Analyze email content to provide insights (urgency, leads, job offers)
Detect and filter spam/junk emails
Send service updates and notifications
Process payments and manage subscriptions
Respond to customer support inquiries
Comply with legal obligations

3. Data Security

We implement industry-standard security measures:

Encryption: All data is encrypted in transit (TLS/SSL) and at rest (AES-256)
Access Controls: Strict access controls and authentication mechanisms
Token Security: OAuth tokens are encrypted using AES-256-GCM
Regular Audits: Security audits and vulnerability assessments
Secure Infrastructure: Data stored on secure, compliant cloud infrastructure

4. Third-Party Services

We use the following third-party services:

OpenAI: For AI-powered email analysis and insights
ElevenLabs: For text-to-speech audio generation
Google Gmail API: For accessing your Gmail account
Clerk: For authentication and user management
Payment Processors: For secure payment processing

These services have their own privacy policies and security measures. We only share the minimum necessary information required to provide our service.

5. Data Retention

Email metadata and summaries are retained while you have an active account
Audio files are retained for 90 days or until deleted by you
Account data is deleted within 30 days of account closure
Anonymized usage data may be retained for analytics and service improvement

6. Your Rights

You have the right to:

Access: Request a copy of your personal data
Correction: Update or correct your information
Deletion: Request deletion of your data
Portability: Export your data in a common format
Opt-out: Unsubscribe from marketing communications
Revoke Access: Disconnect your email account at any time

7. Children's Privacy

Our service is not intended for children under 13. We do not knowingly collect personal information from children under 13. If you believe we have collected information from a child under 13, please contact us immediately.

8. Changes to This Policy

We may update this Privacy Policy from time to time. We will notify you of any changes by posting the new Privacy Policy on this page and updating the "Last Updated" date. Continued use of the service after changes constitutes acceptance of the updated policy.

9. Contact Us

If you have questions about this Privacy Policy, please contact us:

Email: privacy@voisemail.me

Address: Voisemail Inc., 3559 Brooklyn ln, Lake Worth, FL 33461

Website: https://www.voisemail.me

10. GDPR & CCPA Compliance

For EU Users (GDPR)

We comply with the General Data Protection Regulation (GDPR). You have the right to access, rectify, erase, restrict processing, object to processing, and data portability. To exercise these rights, contact us at privacy@voisemail.me.

For California Users (CCPA)

California residents have the right to know what personal information is collected, request deletion, and opt-out of the sale of personal information. We do not sell personal information. Contact us at privacy@voisemail.me to exercise your rights.